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Q: What is your Return Policy? A: We have an unconditional 30 day money back guarantee. If you are unhappy with your purchase for any reason, please send it back to us along with a copy of your packing slip and we will refund your money. Q: What currency are the listed prices in? A: All prices (without exception) are in US Dollars. Q: Do you accept Credit Cards? A: YES - We accept all major credit cards. Q: Can I mail in my order with payment? A: YES - Use the shopping cart system as usual. When you have completed your order and are ready to check out, you will see an option to pay via "Check or Money Order". Click this option on and proceed. You will get an email very soon that will detail your order and give you instructions on where to send payment. PLEASE MAKE SURE TO INCLUDE A COPY OF THIS EMAIL WITH YOUR PAYMENT! Q: Can I pay for my order with cash? A: YES - But we STRONGLY caution against this form of payment. If your order gets lost in the mail, your money is gone forever. We cannot send out orders until we receive payment IN FULL. Q: Can I send you an email to be forwarded to the band? A: NO - We cannot forward any email to the artist themselves. Please try emailing through the official websites. Any emails sent to us intended for the artist will be deleted. Q: I have a question about an order I have already placed. How can I contact you to get an answer? A: YES - You can either email us at ace@blastwaves.com or call our offices in Los Angeles California at (310) 371-0476 during business hours (10 am - 6pm PST, M-F). Q: I do not live in the USA. Am I responsible for the duties and customs involved in receiving products from Blastwaves? A: YES - All duties and customs charges imposed by the government of the country you live in and/or the post service is your responsibility. Q: How big are the sizes of your shirts? A: Please refer to the chart below to get an estimate of what size of garment would be appropriate for you. (All Measurements Are In Inches) Waist: Measure around your waist where you normally wear slacks or trousers. | |
